[Resolved]  International Institute of Fashion Technology — Non refund of fee

Address: South Delhi, Delhi

For my sister's professional career development, we had planned to get her admitted for the 2 years course in Fashion Designing at the International Institute of Fashion Technology (IIFT), located at H-12, South Extension, Part I, New Delhi - 110049. Since my sister was keen to take up the course, we had happily complied with the registration procedure and had deposited the fee sought by the institute. However, owing to the ill-health of my sister and the doctor's advice for complete bed rest, we decided to opt out of the course, well before the start of the sessions.
An institution of good repute would consider such cases and settle things promptly. However, the rude and incompetent staff of the institute (I would like to specially name Ms Saloni) have made me visit the institute a number of times on Saturday mornings, in the last 2 months and have not yet provided me a solution. Each time I approach them, they ask me for a fresh set of requirements, to delay the procedure. Even on approaching the institute today (i.e. after a span of almost 3 weeks since I officially filed a complaint against them), I have been given a fresh commitment of 2-3 more days and a fresh set of requirements (i.e. copy of driving license, passport and election ID Card). I wonder why 3 sets of documents are required for verifying a person's identity.
The fee is not a big deal for me and the only reason why I'm chasing the institute is because it would not be "principally" correct for me to forego my hard-earned money for nothing.
The way my case has been dealt with, by IIFT, in the last 2 months, has forced me to believe that the institution is actually a "fraud" and I would not leave any stone unturned to communicate this to the outside world.
Through this complaint, I wish to inform anyone looking out for admission in the courses, offered by the International Institute of Fashion Technology, to re-consider the decision and run a thorough background check about the institute. I would not like anyone else to suffer, the way I have been suffering.
International Institute of Fashion Technology (IIFT) seems to be a fraudulent institution, is what I would like to proclaim, in the end!!!
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Aug 13, 2020
Complaint marked as Resolved 
 
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    International Institute of Fashion Technology [NIFT] Phone
    +91 11 2654 2100
    International Institute of Fashion Technology [NIFT] Address
    NIFT Campus, Hauz Khas, New Delhi, Delhi, India - 110016
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