[Resolved]  Karbonn K336 — equality service

Address: Coimbatore, Tamil Nadu

i purchased Karbonn K336 mobile on 13.07.10 after 2 weeks problem on that mobile came with automatic striking of button number 4 i had given to the service and got bavk after a week having same complaint Again i given for service got back after 1 month with same complaint without attention. Again i given for service and they sent to chennai for keyboard replacement . i received on 15.11.10 after 2 days problem on that mobile came with automatic striking of button number * Again given for service on 19.11.10 and after a month still my mobile was not serviced return back i kindly request yourself to take necessary action for this please
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Karbonn K336 — my mobile's warranty period is not over but the service centre peoples are demanding money for servicing by point outing unnecessary reasons.

my mobile's warranty period is not over but the service centre peoples are demanting mony for servicing by point outing unnecessory reasons.

Karbonn K336 — Not getting free servicing within warranty period

I am using a karbonn 336 model duel sim mobile.
Purchasing date[protected]
IMEI No 1: [protected]
IMEI No 2: [protected]
The mobiles complaits are:-
1) Not getting range for sim 1 with ina full net work coverage area.
2) some times the mobile getting switched off automaticaly.
3) when the range icon shows full range also my frinds gets a reply of out of coverage area while they are trying to call me.
When i shown this mobile to an karbonn service centre the took the mobile inside the room to check. After about one hour they come with my mobile (they only just opened its pannel cover in fact it can be opened within a 5 minutes, so what they are doing with this 1 hour) and say that the mobile is exposed to to water so they cant repair it for free and wants 300 rupees for that. But i damn sure that my mobile not exposed to water at any time. Then they say that it may be due to sweating. But i didnt agree with them and not willing to give mony for that. At last i say i dont want to repair it and give back my mobile then they take inside my mobile and they offed that they can repaired it for 200 rupees. This means the mobile not having more complaints that cost 300. i think they wet the water mark on the mobile to get money.
I does't repaired my mobile and return back the real fact is now my mobile not at all getting range after they checks my mobile.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karbonn Mobiles
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    1470
    Pending
    0
    Resolved
    379
    Karbonn Mobiles Phone
    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    Karbonn Mobiles Address
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
    View all Karbonn Mobiles contact information