[Resolved]  Karbonn Mobiles — Bad Service of Karbonn Mobile

Address: Ahmedabad, Gujarat

Dear Sir,

My name is Karan Darji. I had given my handset Karbonn Smart A1+ (IMEI NO: [protected]) (under warranty period) to the Karbonn service centre (authorised by Karbonn company – National Institute of Mobile Technology, A/40, F.F, Shaktidhara Complex near Dinesh Chambers, india Colony, Ahmedabad, Mobile number: [protected]) on dated April 13, 2013. For which they provided the Workorder Number # KA[protected] to me. The problems reported by me were -

1. Low Voice reception in loudspeaker
2. speaker not working

They told me that I will get it back within 5 days but i didn’t get it back since 15 days. even I have visited the service center for almost 3 times, they are not giving me proper information on the status of my phone. Initially they told me they are sending to their L3 level of service center in Ahemedabad,
I am really frustrated to hear lame excuses and but sorry to say that the service of
Karbonn which they provide to the customers is really pathetic

Please help me get my phone repaired back to me.
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

I have purchased the Karbonn handset S29 Elite on 16th Oct 2014 from Snapdeal.com. The phone was sent to the Service center: AVL Telecom, Thane, Maharashtra on 10th Feb 2015, as it started giving a continuous flickery display. Almost two months now I have not received my mobile. And the service center has no status details or doesn't know why it is taking so long. Despite continuous follow-up thru mails and phones, i have not received any satisfactory reply. Please do help in this regard to resolve the issue. Thanks in advance.

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    Karbonn Mobiles Phone
    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    Karbonn Mobiles Address
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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