[Resolved]  Karbonn Mobiles — Worst Products & Worst customer service

I had purchased a dual sim phone of Karbonn model number KC-441 in the month of November 2009. Within 2 months in the month of January 2010 suddenly the keypad has stopped working, The phone is with the authorised service centre for Karbonn, E-Touch in Pune since last one month. At the service centre there is no body to answer our phone calls everytime we have to leave our work and visit the service centre where we get different type of answers everytime sometime they say the handset needs to be sent to Delhi which will take 15 days, next time after the earlier time duration was completed they said there is problem in the mother board which needs to be replaced which will take another 8 days, after 8 days there was a new problem and now we are completely harrased by frequent visiting to the service centre handset which is lying with them from more than one and half month. karbonn handsets are waste of the hard earned money of the common man.
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Aug 13, 2020
Complaint marked as Resolved 
 
6 Comments

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mobile get heated & battery back up is very low .no service centre is available in kolhapur...plz hlp
i bought a karbonn kc410 model 0n March 10, 2010 and it is not working since July.No response from the national customer service centre, THE EMAIL I SENT RETURNED WITH A POSTMASTER NOTIFICATION. The local service centre refuses replacement and suggests that they will try to repair it.
I bought karbonn K415 model used 11 months afterwards got some problem like no signal frequent switch off mode etc. then i given the karbonn service center they informed me some board problem we will rectify and give but it will take around 20 days they told i agree. after 50 days completion also they telling the same answer of not yet come the spare i advising everyone don't purchase the karbonn mobiles any circumstances
from B. Kandavel. Chennai-11
Karbon K415 model
given the service at Mobile india, T Nagar, chenai-17 at 2nd december 2010 service Center contact no[protected]
till date not completed the service they were givent the karbonn person murugan contact no. [protected] we contact him also but no response please reply immediately

Karbonn mobil kc 410 — service center pune

Dear sir iam sharad pathare pune mo no [protected] [protected] muje karbonn kc 410 mobile ki batari kaha b nahi mil rahi hai service centar ke sub contact no sab band hai na koi dealar karban ki batari rakhata hai na koi thik se informatin deta hai ek he service centar ka contact no hai o bhi khafi dino se band hai karban mobile ka bhahut bura hai koi to haal dhoudo karbonn service centar ka band pada huwa no-[protected] girija hotel tilak road pune plz muje help karo karbonn ki halat bahut kharab hai pune me
I bought karbonn k10 model 11monthsback from nashik.In this handset a lot of promblems are there.

1) In on condition mobile automatecally go in dead condition & not switch on again before 4 or 5 months.then i give mobile in your service center.
2) After servicing 2 months handset is ok, but then same problem found it in handset.
3) Then i give mobile again in your service centre, then him posted mobile in DELHI OFFICE.They takes a lot times(around 2 months)after servicing within 15 days same problem observe in mobile.
4) In a year i use 6 to 7 months only.I am not satisfy with your service.I WANT REPLACMENT OF MY MOBILE


with regards
YOGESH KUSHARE
State: MAHARASHTRA(NASHIK)
MOB NO : [protected]

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    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
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    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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