Karbonn Mobiles — within warranty period service center did not taken mobile handset for repairing

Address: Maharashtra

İ have purchased karbon k550i mobile handset. İ am facing speaker prpblem but karbon services or care didnot accept same handset for repairing because 3 seals over the screw hasbeen lost infact 1 seal is still their. Nobel services refuse that case mobile trust me İ an not opening that handset single time also. These seals are so delicate it can be remove automatically just shaking the handset. Please sir solve my problem.