[Resolved]  Karbonn — Karbonn K30 - When everything goes wrong !

Address: Nanded, Maharashtra

Hello all,
I am Saurabh from Nanded.

I was in search of a good Dual SIM mobile handset that has Hindi/Marathi typing.
My search ended after seeing Karbonn K30 at a local mobile shop.
The dealer said that this handset is dual SIM and supports Marathi/Hindi typing as well.
That was my main concern, so I purchased Karbonn K30 for 4,000 INR.

The next day only I realized that I cant type compound words of Hindi or Marathi.
I mean it can type only simple words like अजय, सफल, खबर etc, but it cant type words like विफल, बेबुनियाद, अथर्व, सौरभ etc.

Without wasting a moment, I called on the customer care number given at Karbonn Mobile's website. (i.e.[protected]
They told me to contact the local service center of karbonn mobiles, so I had contacted the Karbonn service center of our city.
Those guys said that they cant do anything about such problems, they can only repair the mobile if any part is damaged .
After hearing this, I again called the number[protected].
Then they had given me another number saying that it is of Delhi head office. (i.e.[protected]

I am calling this number every now and then, but they are only saying, "We have understood your problem and we will call you back in few minutes."
But they never called me.
I am still waiting for their call.

Now from last 2-3 days, I am facing another problem.
I am unable to hear anything from the caller end or to whom I call.
If I put the loudspeker on (hands free), then only I can hear the caller.


After all this 'convenience' caused to me by them, I dont have any kind of hope from them now.
Rs. 4,000 is not a small amount for me. :(


But anyways, aaj ek nayee sikh mili k Dikhawe pe mat jao, apni akl lagao.
I will now see that no one of my friends and relatives fall victim to such false advertisements.


Thank for everything karbonn. :)
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

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Right now I am just waiting for their reply.
I will surely contact you if I need help.
Thanks for your reply sir. :)

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