[Resolved]  Kenstar / Microwave — Spare parts

Kenstar / Microwave — replacement of product

Microwave Replacement
We bought Kenstar microwave on 1/5/ 2009. Just after few days we started facing issues with it. The problem was that it stopped working . We complained about the same to the company which in turn sent a mechanic who replaced one of the parts. Again after few days we started facing the same issue. We expressed our desire to replace the product as we didn't pay for a defective piece.within 8 month from the purchesed it has 2 complaint , But company again sent a mechanic who failed to understand the issue and recommended to get the product replaced.

Calling Kenstar microwave ovens terrible would be an understatement. The customer service is pathetic beyond description. They are just looking to fool customers.

Dear Sir/Madam,
I hv purchased Kenstar M/w in Oct. 2001. It is working very fine but now, Its grilling is not working. I want to get it repair by yr service engineer, if it is repairable. I reside in Gurgaon
Kindly guide me.

Kenstar — spare parts purchasing

Dear sir
Mare Washing Machines ka spair part problematic ho gaya hai to aap hame vo spair part jald se jald avilable kar de.plz. may aap ko machine ka model no sath hi deta hu.

Problematic Spair part name - PCB CLINER
Model - Kenstar washing machine Tumbal wash.
Model No.- " LG 210 "

i am chetan y tiwane
mob no. [protected]

Kenstar — fan not workiing proper speed and air flow is very poor

Air flow is very poor Motor speed button not responding Swing cool button work as motor speed button

Dear jagan8930,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Dear jagan8930,

We are still awaiting information about your complaint number. You can contact us [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

I advise people not to buy Kenstar. The few rupees you pay less takes it out in the end. Go for a better brand like LG or Samsung. They are reliable and their service is outstanding.