Comments
I have a somewhat similar experience in Khazana kakinada. I am their regular customer and buy jewellery and coins from them trusting that all is fair and genuine. But whenever I enquire about gold coins the response is always lukewarm as they say that the margin is so low that they are almost not interested in selling the coins. And they are also not consistent with the price they quote on the phone. It invariably differs with the rate when you actually go there to purchase the coins. Regarding the weight problem, well now I shall check my coins for their weight accuracy.
Reply
It is true and the company is not at all responding to this complaints. Their aim to earn money and not genuine sales. For earning money only they are advertising to tap to their business.
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226
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0
Resolved
14
+91 44 4229 7700
Khazana Jewellery Pvt Ltd., No. 252A, T.T.K Road, Alwarpet, Chennai, Tamil Nadu, India - 600018