Comments
chips made of rotten potatoes
I purchased one pack of Lay's yellow colour potato chip from Ponnu in Poonammalli road, day before yesterday. One chip flake was made out of rotten potato. they should improve upon their input material before feeding it to process. on 2 / 10 /22 i also submitted a complain on this
when i search what's role of 627 and 631 ingredients they are flavor enhancer but they are mix with MSG which is made up with pigs fat
its a massive problem
it harmful for kids who lovers of lay chips
and it is only lays when i check other chips like Doritos they are no ingredient like Msg, 627 and 631 or E631
lays should resolve it earliest
when i search what's role of 627 and 631 ingredients they are flavor enhancer but they are mix with MSG which is made up with pigs fat
its a massive problem
it harmful for kids who lovers of lay chips
and it is only lays when i check other chips like Doritos they are no ingredient like Msg, 627 and 631 or E631
lays should resolve it earliest
Contact Information
lay's
India
File a Complaint
lay's — Hygienic Products
I had bought a packet of Lay's Baked (with Batch No. 96A and MFD. 24th Feb 2012). While consuming it I found a big thread attached to the chips.It is not at all expected from an esteem brand like Lay's. What kind of safety and hygiene is maintained? It is very disheartening to see that they are just concerned about bringing new products and selling them, and not bothered about the quality of products and hygiene. This kind of negligence is not at all acceptable in edible things, as it is very harmful to an individual's health. Who knows what else so unhygienic would be there in the products, since there is no quality assurance.
I had informed of the same to the company officials, who sent a certain Mr. Ramprakash Ojha just visited my premises, and had taken that particular packet of chips with him. He checked and verified the thread and informed me that he has to take the packet for producing it before the concerned authorities.
It is very disheartening to see that Pepsico does not put in any effort in customer satisfaction, retention and reliance. Also, it is least bothered about the quality and hygiene of its products. This has forced me not to trust the company any more. If asked, I would always suggest people to opt for other brands as no one wants to risk their life and health.
This would also force me to take some harsh action.
It has been more than 25 days since the official from the company visited my residence to the the packet in his custody. Still, they have not taken any action for the same. Moreover, there has been no communication from their end since collecting the packet and my calls are being avoided by the official.
My patience is being tested here. I haven't such a company who first of all sells poor quality products, then take the evidence from the customer so that they can't complaint further and after that shows no interest in replying.
I had clicked the pictures already, as I was aware something like this might occur. I wasn't aware that such a big company cheats on its customers.
The pictures are enclosed with the complaint. I hope that the court takes into account that it is an edible and the presence of such foreign particles in them can cause serious health hazards to people, especially children. Also, the indifferent and ignorant attitude of the company towards the grievances of the customer should be taken into account.
It is thus my sincere request that the wrongdoers should be punished.
Thanking You,
Ashwin Bhartia.