[Resolved]  Leo Packers — Damaged Car not being repaired inspite of insurance

HI
I recently relocated to Noida from Bangalore. I Paid a pretty hefty ammount for moving both my car and my household items. They asked me to pay for additional insurance on both car (3%) and household items (1%). They also took 100% payment at the time of loading.After reaching Noida first of all they did not deliver the car on time as promised. Then when they delivered the car it had lots of scrathces and paint removed from my brand new car. I did not sign the delivery receipt. They had mentioned that they woudl send a person to inspect my car. He came after a week and tells me that the scrathes were already present. Upon my insistance that at the time of loading teh documents given to me does not hav erthe scratches, He told me to give the car to him and he would get the scratches repaired. I told him that i am aonly going to get it serviced from an authorized dealer to which he declined.Later upon my insistance he has put a cap of rs 1000 towards rectifying the defects. I am yet to go the service station to get a quote. I warn everybody not to trust Leo packers.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Our company is leo Packers and movers india Pvt Ltd.The above complaint does not pertain to us which please note.In future please look for the pvt Ltd sign when it comes to leo.

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