Letsbuy.com — Product not Delivered on time

I have odered a laptop on letsbuy.com on 19th Oct. 2011, on 23rd Oct I have received a mail which was saying that I need to submit few documents related to credit card as some payment processor is generating alert on my payment. I have submitted all documents on 24th Oct. I called on CC of letsbuy.com on 28th Oct to know status of my order and at that time I was told that the alert has been removed from my order and I will be receiving my order by 3rd Nov. Today again I called them and got answer that my payment is still not confirmed and I will come to know whether it is confirmed or not by tomorrow (only if I will call them). I don't know when will I receive my order (or better say will I receive it or not).