[Resolved] Letsbuy.com — No one is calling back after delivering Broken product

kchaddha

from Mumbai, Maharashtra

Jan 20, 2012

Address: Gurgaon, Haryana

I Request everyone to not buy anything from Letsbuy.com....they have very poor after sale service...

I received broken heater on Jan 9, 2012...i logged the complaint same day but till today Jan 20 nothing happened nor i received call from them...Customer Care do not share their supervisor's number neither senior's no mentioned in their site Letsbuy.com.

So there is no way to esclate any problem with senior and customer care is not paying any attention whether the customer is disappointed or not.

I have very worst experience with them and i advise to everyone to not buy anything from their website otherwise you will be cheated like me..

Thanks,
Krishan Chadha

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Aug 13, 2020

Complaint marked as Resolved

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Comments

letsbuy

from Delhi, Delhi

Jan 23, 2012

Dear Krishan,
We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your registered e-mail ID with Letsbuy or your order details and we shall work to regain your trust once again.
Looking forward with you.
Team Letsbuy