licindia website — My enrolled policies disappeared

Address: Bangalore, Karnataka

I have registers myself with two LIC policies in 2008. I was able to pay premium online. But suddenly in the year 2010 when I logged in to pay premium, I found that the two policies that I have enrolled have disappeared.

I tried to enroll the policy again but getting Error message, saying either you have entered your DOB incorrect or policy premium amount entered is incorrect. I double checked both but found the entries are correct, but site is showing error.

Getting frustrated, I tried to register a fresh. But when entering policy details, then system throws error saying that New user registration is not accepted because policy is already registered. What a stupid site?

I have sent an email to LIC's customer care service during April 2010. There is no response from them even after one year (as on date).

Great corporation with great services !!!