[Resolved]  Maharashtra State Electricity Distribution Co. Ltd — excess billing due to faulty meter

Address: Nashik, Maharashtra

sir,
I am Rajendra kumar verma c/o Mr Shantaram Kalu Sawant PLOT NO. 22 Swamy Samarth Nagar Ozar Shivar/ozar 422206.
Incedent is like this that in oct 2009 I was out of station and there was a lock at house door as it is shown in the bill print out .The next month when I was back home I received two bills from oct 09 and nov 09 of 294 units each .I deposited the bill as it was due from two months. In the next month dec 09 again a bill for 294 units was sent then I got some doubt that why again and again only 294 units bill is being sent ,then I check my meter personnely then I found meter was running very fast and it has run 4040 units in the month of oct 09 and nov 09. I ran to the sub office at janardan swamy nagar ojhar and trie to meet the concerned authority but only one wire man Mr puri could meet me. I narrated the matter that meter has gone faulty and need to be changed soon. He told sahab abhi nahi hai , do one thing provide the xerox copy of oct 09, nov 09, dec 09 and deposite the bill for dec 09 ,He will takeup the matter when sahab comes and next month meter will be changed and the reading will be adjusted but I did not deposite the bill when he felt that I will not deposite the bill one day he came to my house and asked my wife to pay the money to him and he will deposite the money to the bank. My wife was annoyed very much and asked him to go back then he threatened her that if bill is not deposited supply will be cut , on this statement I have diposited the bill. But in the next month jan 2010 again a bill of 294 units was sent . Again I ran to the office but the concerned JE was again missing only Mr puri again met me ,I was bit annoyed over him and asked him what happened meter is running with its own speed and nothing is done . Again he dogged me and asked a copy of jan 2010 bill and asked to deposite the bill and assured that in the next month surely meter will be changed.I was back again with doing the same as he has said to be done.In next month again nothing was done bill for 294 units was sent ,this month I decided not to deposite the bill but Mr puri this time approched to my house owner directly that I am not depositing the bill in time so he should do the needfull then I narrated whole story my house owner and still deposited the bill for feb 09. After feb 09, I was adament that till meter is changed I will not deposite the further bills .When I did not paid the bill for mar 2010 and Apr 2010 then in the month of may 2010 the power was cut from the poll witout any written notification by Mr puri of its own saying that he was under pressure and actual bill of 9311 units was sent to me costing Rs 57980.This time new Junior Eng Mr veirgude was available at sub office and matter has gone to him then he odered hime join back the connection as matter was under pursue. I narrated whole evidence , After seeing all the records he said he has been told that there was a fault at the house that is why meter has run this much . This was fed to him by Mr puri as he was going to be asked about the delay for the matter. Then I requested to concerned officer to visit my house and see the power load how much in house hold can consume then he also said that in normal house hold this much meter can not run then he advised to sent the meter for checking in the month of june 2010. On 02 July 2010 meter was taken out and sent for testing and the new meter was installed.when old meter was tested it was found faulty ,the report about this was told to puri then he was unable to speak anything and submitted to the office at Kanal Bagaitdar main office at Ojhar on 21 July 2010 before this there also the concerned officer Mr Richwal could meet only once, he also said that there have been some fault at house that is why meter has run so much then I asked him whether he has appointed somebody to check my house then he was quite on that move and said that as per the meter testing report bill will be adjusted . The meter report says that meter was running 27.67% fast but I requested him to pursue the matter by seeing my previous records, always bills have been deposited in time , no bill has been made pending in previous time, as meter has run so much due to dogging of Mr puri as he has been assuring me to do the needful for five months meter could not be changed and reading has gone so much high that can not be deposited and I was not at fault but he was not convinced by my statement and said only he will trust meter report nothing else and assured me that the needful will be done very soon and you will get the corrected bill. After that I kept running neither any correction has been done to the bill nor I could meet the concerned authority Mr Richwal. In the first week of oct 2010 I visited the office then Mr Angle met me and said that I have to meet to Mr chaudhary who was not available that day so I have to come next tuesday .Last event on 16 oct 2010 in my abscence my wife ran to office , there Mr chaudhary assured her that bill has been corrected and kept on the table of Mr Richwal for last three days but he is unavailable so report can not be sent to nasik office so again it is pending. To day 04 nov 2010 the new bill for Rs 65020 is being sent .
The new meter instaled is running correctly as 259 units in july 2010, 220 units in Aug 2010 ,131 units in sep 2010 and 155 units in oct 2010.
The older meter actual running status is like 4040 units in oct 09 & nov 09,1747 units in Dec 09, 1637 units in jan 2010, 751 units in Feb 2010, 348 units in Mar 2010, 440 units in Apr 2010 ,552 units in May 2010 ,355 units in june .
By seeing the running record it can be understood that there have been some critical fault to the meter which is unnoticable and due to that it has jumped up so much and come down again of its own . House side there is no fault which has been noticed by Mr veirgude the new Jun Eng at sub office at swamy janardan nagar ojhar.
I am in a great tence and under depression as amount is piling up and no one is hearing my plea. my few points to be noticed:

1. why elecricity department has not sent the actual bill in the month of oct 09 and nov 09 when meter has run for 4040 units why only for 294 units for respective months .
2. Mr puri is to be charged heavily as because of him only this piling o[censored]nits has been created. His role becomes very suspesious as he is the incharge of this local area and he has tried to show that he can do whatever he feels like. In the same row house meter is transfered from insaide to outside as he had tried to show taht I have been ding something wrong. Further I feel he wanted some bribe to resolve the problem but when he has seen that he can get nothing he has fixed me to create all this.
3. The reading of new meter installed should be taken in consideration as it is running properly and bill is to be prepared accordingly from mar 2010.