[Resolved]  Mahindra Finance — Giving wrong update to cibil from Mahindra Finance

Address: Bangalore, Karnataka

I have taken my car loan from mahindra finance. which was taken on march 2010. my mode of payment was ECS Initially my ECS mode payment got bounce due to some HSBC Bank issue which was latterly paid by cash. after this issue they(mahindra finance) have requested me to changed my mode of payment to cheque. Ashoka from mahindra finance collected the letter(letter for change of payment mode) & collect some PDC cheque from me. In cheque mode payment two time i have made cheque bounce which was my mistake. latterly i have paid the amount to the Mahindra finance all this issue was updated in my cibil report stating late payment. which affected me when i gone for housing loan.( on that time i was not aware about cibil functional. when i went for housing loan i got full details about cibil functional)

Now latest issue from mahindra finance. from last two month they have not cleared my cheque. and even no cheque bounce happened in my account also. if you required i will send my bank statement. And i was follow-up with Girish Mahindra Finance execution from last two month. i didn't got any update from than. today i personally want to kasturinagar branch, bangalore. than i got the update that PDC cheque was over/completed. so they were not able to clear my EMI from my accounts. where i have given my PDC cheque & paids my last two EMI.

i have some question on this issue..

1. PDC cheque was completed/over. where they had not informed to customer by mail or letter. Even not update the customer where we was calling up to bank execution every two day once.

Whether this problem from the customer side or Bank side?

if it from the bank side why should the customer have negative remarks on it CIBIL report i.e. late payments stating. which will affect the customer going for future loan etc.

2. If cibil entries is base on cheque/ECS bounce? than they is no cheque bounce happened from last two month

when bank people have time to send report every monthly to Cibil with wrong information. they do find time to send a letter to the customer or mail.

Please take properly action on this issue.where bank making the mistake & customer are suffering.

Thanks in advance

Regards,
Tilak.L
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