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i can give my logan at your service station in surat gujrat india i have a small problem in my logan only oil lekage they toll me i can give you after three hour just little problem then i can call her after 5 hour they tall me something like tapec cover problem i can give you after 1 days i can't tell any thing then after 1 day i call her car ready they tall me i can give after washing i said no problem after they call me and tell me turbo injector problem i want to replace turbo injector how is possible before he say is complete after say turbo problem how can is possible problem like this is your repairing engenier falt now they tall me i can give yor car after 10 days what can i do with out my car is not my falt is your company falt that's why coming like this problem if you are not taken action on this latter i can complain live on media mehendra renaul company is froud all over in india i also a media reporter.
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complain about my logan
This is my first service, and already, it has been very very dissapointing. The bare minimum of washing the car and cleaning the inetriors were NOT EVEN TRIED, forget done.!! I am sure a company trying to scale up on J.D. Power has enough water in stock to wash the cars!!!.. but havn't put in any effort for customer satisfaction.
As expected, I got a call from the service desk post service, asking me if I was satisfied, ..any my answer is NO, then and now.
What's worse, someone posing as the "Relationship Manager" called back as promised to pick up the car the next morning(today), to hide his team's inefficiency and carelessness and as expected.. no body came or called to pick it up.. I am not surprised, as I am sure its the management's misleading tactics and cold attitude to customers. Sorry, but my claim to JDPower, is a total 0 for you this time.
As expected, I got a call from the service desk post service, asking me if I was satisfied, ..any my answer is NO, then and now.
What's worse, someone posing as the "Relationship Manager" called back as promised to pick up the car the next morning(today), to hide his team's inefficiency and carelessness and as expected.. no body came or called to pick it up.. I am not surprised, as I am sure its the management's misleading tactics and cold attitude to customers. Sorry, but my claim to JDPower, is a total 0 for you this time.
sctooy
poor average of sctooy about 20-25.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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944
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