Comments
I brought a Mahindra Xylo E8 in South Africa. This vehicle is less than 6 months old and has less than 10 000km on the clock.It has had so many problems that I have begun to lose count. All the door rubbers had to be replaces. The direction compass does not work and nobody has any idea of how to fix this problem. The rear windscreen wiper started working on it's own. After checking it out there was a loose wire, which has now been repaired. NOW the compressor has gone in the air conditioner for the 2nd time. I can not believe that such a vehicle can have so many problems in such a short space of time. I am now sitting without a vehicle and am told that they are awaiting shipment of parts. Apparently the container is first filled and then shipped so it can take anything from 0 - 3 months before the ship the parts. I am astounded that such a reputable company can behave in such a manor... and there is just no answer. NOBODY knows who is responsible for all the problems. A person is just told "sorry we are still awaiting parts". i would expect that in todays global village that we live in that parts could be sent across immediatley to keep tha name and the faith of the brand. I am VERY sorry that i ever brought this make and i was warned of Mahindra dealers not keeping their word.
maximo spears not available.
No spers on my nerast sarvice center kothagudem.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
18%
Complaints
5297
Pending
0
Resolved
944
+91 22 2490 1441
Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
We are very sorry to hear about your experience. I've forwarded your concern to our customer care department. Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*
Our mailing address: Mahindra & Mahindra Ltd., Automotive Sector, Road No. 13, Worli, Mumbai : 400 018.
Thanks,
Mahindra Online Admin
*Toll Free number is accessible from MTNL, Garuda and BSNL phone.