[Resolved]  Manju Maid Services — Not giving services as promised

Address: Mumbai City, Maharashtra

I had registered with Manju Maid services to provide me with a fulltime maid, by paying Rs. 4000. I found out about this agency through the internet. The terms of contract were that they will provide me a maid and also replacement maids for 1 year. However, though I was willing to pay more than the salary they had mentioned, it took me more than 1 month to provide me with a maid. I had to ask her to leave due to continuous demands for more money. I then requested the agency for a replacement maid. Its been over 3 months now, but they have not send even a single replacement maid for interviewing. I even met the owner Mrs. Manju Agarwal at their Dadar office, who very politely assured me that a maid would be provided within 2-3 days, but turns out this was just an empty assurance to get me off their premises. Refund of my money is out of question, since they have a 'policy' against it.

Pls dont use the services of this agency, they are just taking registration money from people and not providing any service.
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Aug 13, 2020
Complaint marked as Resolved 
 
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