[Resolved]  Maruthi Swift — gear

Address:Sivaganga, Tamil Nadu

They give superior and highlighted advice to me
I have maruthi swift car, in that car gear shifting problem and I go to ABT maruthi at Madurai. They take service and rectify the problem in 15 days. They changed first & second gear singer noise. I’ll paid amt Rs9000/- plus. But some of days after I feel same problem and I go to again ABT maruthi they will adjusted some and said we will change first & second gear singer noise in previous service, after wear-thear the parts you will feel good. I hope their words at that time. This time I’ll paid Rs 3900/-. Some days after first, second gear should not function, and then I will go to again ABT maruthi told my problem they said this is not same problem we don’t change the first& second gear singer noise. In long time argument they refer the system and accept it. After their acceptance they gives the following different ideas
1. Change the gear shifting rod. (I don’t know technical name)
2. They are not response to this problem.
3. Gear box move to other location so we diagnose at body shop. It takes more time (approx) 20 days.
4. Very very small scratch (not broken/ other) in fuel tank and Oil sump. You finished that job your problem will solved.

They give superior and highlighted advice to me

5. When u drive the car that position (ie: u start the car first put 1,2,3… gears i[censored] want down to 2nd gear from 3rd gear , you should go to 1st gear first and then go to 2nd gear in every time)

Then I want to know every four wheeler in the maruthi product/other brands gear shifting position is as they say the position/method. In the previous years I have maruthi 800 and Hyundai i10. At that time I will know in my conscious I shifted gears upward 1,2,3,4,5 & downward in5,4,3,2,1 not jump to 3rd to 1st to 2nd.After their advice I totally confused so kindly send the broacher of gear shifting position / well known (swift ) driver for train to me. Because this advice is from workshop manager and C.R.M
Thanking u
Yours,
Er.V.Karthikeyan
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Aug 13, 2020
Complaint marked as Resolved 
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Maruthi Swift — bad service

i have got a swift vdi KL47 7224 in the name of my father. which showed a complaint of back shock sound and brake sound.it had runned only about 6000 kms. I have given this vehicle in sai service station, edapilly..while recieving the vehicle they were so eager to take the vehicle..but after delivery, i understood that they didnt even touch my vehicle..they were not ready to even clean my brakes..during delivery they explained that they have done all the services..but it is too bad that both sounds are still exixting with an irritating experience and cheated by telling that they had done all the job.my vehicle was there from morning 8 to evening 6.during that time, they had done only washing.this is too bad.
I also have a swift - VXI model.I am facing gesr shifting problem, particularly neutral to 1 st & 1st to 2 nd gear.The running of my car is 10000 kms since purchase.Being an engineer I am curious to understand why this is happening ? How do I ensure to reach customer's voice to Maruti Udoyg ?
This is a standard problem with all swift cars. I too faced similar problem right from day one. I showed to Sai Service at Lower Parel in Mumbai and they replaced the gear shift mechanism (one specific part whose nomenclature I dont recall now). Now my car is bingo...no problems at all. Gear shift is as smooth as butter...
i support your complaint becos sai doesnt keep any such name in the market the people sitting over they somehow want to make money and doesnt care for the customers i had bad experience recently with the used car division i have given an enquiry for lxi and vxi swift but unfortunately i received a call from the executive stating that a lxi 2006 is available in there showroom and when about the price he says 3.90 i just gushed out and told himthat i didnt ask the price of a new one the new lxi costs only 4.3 frm that moment i have told my friends not to deal sai service edapally
I own Maruti VDI RJ 14 CQ 2986, running of my car is 82000 kms, I have been facing gear shifting problem from third gear to second and first gear. I have visited on Vipul Motors (authoried Maruti Suzuki service centre) in Jaipur, they are saying that it is out of warranty work and told me the total cost of Rs.[protected] to repair the gear box, also told me that it will take 2 days to repair the issues.

Please suggest me what to do, my mail ID is [protected]@primeoceanic.com

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    Karaikudi
    Tamil Nadu
    India
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