[Resolved]  MARUTI NATIONAL INSURANCE LIMITED — Cancellation of CAR insurance as car not purchased but insurance done

Address: Udaipur, Rajasthan

I booked maruti wagonr from navneet motors(Authorized Maruti Suzuki Dealer) in month of december 2010 but within a week ,I cancelled the booking due to some reasons but as mistake the dealer has done the car insurance from national insurance limited using there internal online system.

After a week as per my booked date I cancelled the car and ask for my insurance money , which I already paid as booking amount ie Rs.12462 to navneet motors , udaipur.

Navneet motors account person told me that there is a process of returning cancelled insurance money because they do insurance using internal online system , once the status is updated as cancelled the cheque is returned by insurance company direct in name of party ie the insured and this process will take around 2-3 months.

now already three months passed aways and nothing happened navneet motors account person and general manager is saying that they will cut around Rs.7262 and return only Rs.5200 and that too the cheque is prepared by Navneet motors , udaipur itself.

I again2 asked at Navneet Motors they are cheating me and want to eat of my hardearn money.

Please help me against this fraud , so that I can get my money back.

National Insurance Policy Number[protected]
National Insurance Policy Date - 29-Dec-2010
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Complaint marked as Resolved 
Finally with help of National Insurance Company, I got my cheque of Rs.12462 from Navneet Motors. Son of Navneet Motors MD cooperates a lot and help me to get my money back, I think they should hire some good employees in such areas, who will look after customer issues in better and faster way to resolve and give correct decisions based on there experience. I'm thankful to Mr.S.K.Biswas(Kalkutta Office), Mr.M.C.Agarwal(JaipurOffice), Mr.Naseem Khan and Mr.Kichi Ji of National Insurance Company, Udaipur, who helped me to get my money back and cooperate a lot in tracking my issue and providing feedback. It is very true that if we follow correct procedure and process, we can finally stop the corruption and fraud, which is impacting our national integrity and image.
 
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Finally with help of National Insurance Company, I got my cheque of Rs.12462 from Navneet Motors.

Son of Navneet Motors MD cooperates a lot and help me to get my money back, I think they should hire some good employees in such areas, who will look after customer issues in better and faster way to resolve and give correct decisions based on there experience.

I'm thankful to Mr.S.K.Biswas(Kalkutta Office), Mr.M.C.Agarwal(JaipurOffice), Mr.Naseem Khan and Mr.Kichi Ji of National Insurance Company, Udaipur, who helped me to get my money back and cooperate a lot in tracking my issue and providing feedback.

It is very true that if we follow correct procedure and process, we can finally stop the corruption and fraud, which is impacting our national integrity and image.

Regards,
Adarsh

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    MARUTI NATIONAL INSURANCE LIMITED
    Rajasthan
    India
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