[Resolved]  Maruti-Wagon R — Unsatisfactory service by service Center

My Maruti Wagon-R (Duo) was sent for 5th (Paid) service at Viputal Motors, Malviya Nagar, Jaipur and the driver complained that there are some noise. After inspection Bill No. BC09000234 dt 24.6.2009 was issued. We went to Bikaner and during our trip at High way it was noticed that there are some noise. After returning from Bikaner complaint was lodged to Ms Pushpa that there are some noise. She asked to send the car. We sent our car and it was told that brake pad and brake disc of front wheels are needs to be changed and bill No. BC09000473 dated 2.7.2009 was issued.

On an enquiry from the Service station it was told that brake pads need to be changed after 15-20000 Km. Mr Lokesh asked me to talk to the mechanic who attended our car, but no use.

It shows that your service centre is not looking after the car, there was every scope of mishappening. Pl do the needful and inform.

Thanks

Mrs Uma Sharma
80/179, Maharshi Gautam Marg,
Mansarovar, Jaipur - 302020
Mo b: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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Maruti-Wagon R — EXCESS PURCHASE PRICE NOT REFUNDED

I HAD PURCHASED A WAGON R CAR FROM NAVNIT MOTORS, THANE THRU T.S.MOTORS LUCKNOW, I HAD SENT A DRAFT FOR AN AMOUNT Rs.26000 EXCESS DUE TO WRONG PRIZE ADVISED BY T.S.MOTORS.
I HAVE BEEN COMPLAINING TO NAVNEET MOTORS & MARUTI LTD. BUT TO NO AVAIL. PL. HELP ME RECOVER THE EXCESS AMOUNT WITH INTEREST & COMPENSATION. I SHALL PROVIDE ALL DOCUMENTS IF DESIRED
I am also in same boat from Bangalore
I purchased Swift from Pratham Motors in Bangalore.
I need to get refund for more than 11000 rupees from them and i need help for same.

Maruti/ wagon R Duo — unsatisfactory servicing

To,
Director
K.T.L PVT LTD
Kanpur

Dear sir
I had Wagon R Due LXI regestration no up-78-bw-6148, I hand over the car for third service on 01/09/10 to benejhaver workshop, after servicing when I see the condation of washing iwas astonised that at bottom it is full of mud, I complain to madam Hema she suggested me for again wash after second wash problem again exist when Itold your washer man he told we only spray water we dont clean it by desil or soap so cleaning can not be more .(remaing mud will form rusting).
Secondely doors were noicing after mensening its again noising (looking in I found no greeseng had been don.
Just tell me sir that are you maintaining such type of quality.
And let me know what step should i take

Thanks
POONAM KHANNA
Ph No [protected]
Dear Madam,

We are in process of checking the issues raised by you. Would request you to please send the complaint to [protected]@maruti.co.in.

Regards,
Maruti Customer Service Team.

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    Maruti-Wagon R
    India
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