[Resolved] Mayajaal — Money Transferred, Movie ticket not received

jagadhguru

from Hyderabad, Telangana

Jan 15, 2013

Address: Chennai, Tamil Nadu

Dear Mayajaal Team
I booked for today's (15Jan2013) Life of Pi movie (1.10 PM)through our website. By 9.15 AM today my icici amount been transferred, But Citruspay.com site was showing dont refresh button page till 10.30 AM, then I got page expired screen.

Pls confirm our ticket details. I herewith attached the payment success copy for your reference.

From 9.20AM to till now (nearly 2 Hrs) I am trying our 3 Support numbers ([protected]/[protected],65). Was getting Busy/Ring tone, but no one picked the call

What happened to our ticket/money. Pls help

Thanks
Seetharaman. J

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Aug 13, 2020

Complaint marked as Resolved

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Comments

jagadhguru

from Hyderabad, Telangana

Jan 19, 2013

Citrus (citruspay.com) the broaker betwen the customer and the Merchant replied back to me that the online fund transaction was successfully made AFTER 1.30 Hrs!! and to check with Maayaajaal.

Maayaajaal is a suitable name for them.

Aditya Sivabalan

from Chennai, Tamil Nadu

Jul 19, 2018

As per the government orders the ticket prices for Tamil movies in tamilnadu should be 153 but I was charged more than that in mayajaal multiplex . I was charged a total of 829rs for 4 tickets. Kindly look into it. This is overpricing at it's peak.thank you