[Resolved]  Mediatech India Distribution Pvt. Ltd — Problem in cell Phone I Media - I touch i68-II

Hi,

If you are facing any problem with imedia mobile.Please contact Mediatech India Bangalore Service center Number at[protected] for talks.

Ritesh Prabhu
Mediatech India Distribution
[protected]

Sir,

I would like to inform you that I had purchased a mobile phone from CNBC TV18 Homeshop18 network by placing an order No.[protected] and Sub Order No.71654670, Suppliers reference No.MDPL/2008, through my cell phone number [protected] and I got the product vide Invoice No. 056/28 dated 9th September 2009. But when the device was received I understand that it was a typical Chinese made mobile phone. From Last 5 months I found some problems of automatic shut down, showing low battery etc. When receiving a call a small whistle sound is hearing from the device is switch off. Also when a call is made, there is display showing that battery is low even though the charge is full. Both the batteries are showing same problems and now the set is not charging. Some fetures ( Like confrence call ) are not available in the phone which was even told during the demo on TV. I have talked several times to Homeshop18 but not get any satisfied response

I have reported this complaint to your toll free number [protected] and I talked with Mr.Pramod Kumar and he requested me to call [protected] and from this number they informed me to call [protected], Mr. Sekher, Banagalore.But when call is made a message is hearing that this number is not reachable.i have already tried this chain to contact from three months. I am totally upset now. Please tell me in Ghaziabad there is no service center and also not batery provided. I think you are cheating me. As per the offer at the time of purchase, it shall get one year warranty and it will expire only on 09/09/2010. I have also tried to contact you from 3-4 months. The time is passing and no one is reponding from your side. Hence I request you to replace my device or my cost of the moble Rs. 5990/- shall be refunded to me.

I have spent approx Rs. 400 more on STD to talk to Homeshop18 and Banglore office of Media tech but no one is responding. please guide me for the same and provide me a new handset. i will be very oblised to you.

Bharat Bhushan Bhatia
Junior Engineer,
Electricity Board Department,
[protected] (M)
my email id- [protected]@ymail.com
GHAZIABAD

mediatech india dist pvt ltd — overall quality of the phone

the phone which i purchased from naaptol ie-media g2 against order no 793425 dated 23/09/2010is nothing close to the phone i saw in the times of india and booked it but when i actually saw the product i was shocked i have been cheated the quality of the phone is horrible it does not work properly when we touch the screen the liquid can be seen it does not connect to gmail at all and it is only android style but not a android smart phone.the quality of the panels is horrible it is made of rubber.i did not expect this from naaptol.the touch screen does not work properly at all.i want to return this item and also a refund if you consider this and do the needfull i will be gratefull otherwise i will have to approch the consumer griviances cell.

I have also purchased Media G2 Phone from Naaptol. It is not meeting any of the expectation and very horrible. Audio Quality is like street speaker, rubber quality and touch screen has liquid which can be seen very apparently. I have also been offerred free gift, but so far not been delivered. I shocked and disappointed with that mobile. Memory card slot also seems not working.

I have decided to return the product and requested naaptol to do the refund. Please update me the status to my gmail id [protected]@gmail.com. Thanks - Narasimhan, Chennai

I have also purchase the same phone. The phone is not working properly and the proble of the phone is frequent Network fail at the time of call" No customer support from the Vendor.

Uday
New Delhi