mGinger — Defective Products

Address: Gwalior, Madhya Pradesh

Ordered a Gadget Set online at mginger.com. The order was received after more than 15 days, even when it was a city (Gwalior) and it was written on website that it'll be delivered within 4 days. Second and most disappointing this is that 2 of the products were defective - Web Cam and Speakers. Speakers were not functional as well as very small in size, unlike what was showing in website. Webcam was of different company and wasn't functional too. After many days of registering complaint, they sent courier person and he took both the products. There was no response from them after that. After much of efforts, they sent me "same Webcam" and different speakers, this time "used non functional speakers" broken from backside. This time I only returned speakers, as my trust was broken and I needed speakers urgently. After complaining many times again, I've only got replies and that too on very few occasions. My speakers are still with them for over 3 months now but no response from them.

Order Number - 167961, Support request #862567

Requesting help from you people.

Thanks and Regards,
Saransh Saxena
saransh.[protected]@gmail.com