[Resolved]  Motorola — POOR SERVICE CENTER

sir/mam
I bought one motorola w270 set on 25.06.08.After less than two months earphone was not working then on 20/08/2008 WORK ORDER NO - 6991 i submitted my mobile to the service center and they told me there is problem with the port of the mobile and according to them i submitted my handset and the earphone and know the traumatic story began, they use to call me after 5 days or 7 days on every call and it was around 15 times that i went there and often i saw some face to be a regular visitor of that service center but i think they all too would be thinking the same about me, well the first part ended on 15/09/2008 according to them they replaced my earphone with a latest earphone as per the company policy they told me but i think they just substituted with a low quality earphone having sound volume lower than before, but afterall i took my mobile and the hitech earphone.on arriving my home i made a call with about full charged battery and the mobile got discharged in my hand within 10 minutes and it became very hot, and it was not charging, again i went for the second story, they picked the battery out and saw a memory card of some other brand they told me the memory card is having heating problem and they picked it out and they charged it for 20 min without memory card and the mobile was having charge indicator showing only red no green line, they told due to disturbance it couldn, t be possible to charge it continuosly over there and it was not heated due to chilled ac, they can convince you very good, ireturned my home and i sawthe mobile is not working taking no start i submitted it on next day on 18/9/08 work order 8362 and from then i am continuosly called to come after 2 days, 5days and so on and today its 05/09/08 and the story is same neither they are solving my problem nor they are returning my mobile, but i would say its a great experience with motorola and the rest is in your hand,
.so please help me if you can.
Yours
JAYANT KUMAR
Authorised service center- REDINGTON INDIA LTD
S-3, GREEN PARK EXTN. NEW DELHI-16

WORK ORDER NO - 6991 DATED 20/08/2008
AND 8362 DATED 18/09/2008