M/s Waris Auto Services Pvt. Ltd — No response

Address: Gautam Buddha Nagar, Uttar Pradesh

I am the owner of Honda City Car No. 7599 and the card holder of Membership No. NS 50537.

My car was parked in my covered parking since 20th July 2010. When I try to open the vehicle in the morning of 4th August 2010, I found that it was not working due to discharge of battery.

Immediately, I dialed helpline at[protected] and informed about all the situation.

I was shocked to hear that in response of my information, I was advised by that gentleman that I should contact a crane operator and should move the vehicle to the workshop by towing.



When I requested the concerned person and discussed the matter in detail, he became ready to send the mechanic. I called at 11.22 am, 1.32 pm, 2.27 pm, 2.28pm, 3.53 pm and 3.57 pm continuously but all in vain. Everytime it was informed to me that mechanic is not traceable, as soon as he will pick the phone, we will inform you.

I lost my complete day ( 04/08/2010 ) and also could not reach at my destination due to waiting of mechanic full day.

Again, I sent the messages and also sent the email to the MD of the company, but there is no response till date (16/10/2010).
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The details of the company are as under :-

M/s Waris Auto Services Pvt. Ltd.,
D-20, First Floor,
Ranjit Nagar Comm. Complex,
New Delhi 110 008.
Ph. :+91 [protected]
+91 [protected]
email : [protected]@speedcarhelpline.com
[protected]@speedcarhelpline.com
This is regarding car breakdown roadside assistance provided by Waris auto services (http://www.speedcarhelpline.com/)

This is a cheater company. First of all while selling their product, agent will give you 18 months service at the one year membership fees, but when you register(activate) by calling their centre, they simply say you are being misguided and we will give you only one year service

Even 12 months service commintment, they don't provide you even a single service in complete 12 months
When you call any of their numbers[protected], [protected], [protected], [protected]) they will say we are busy and we will not be able to make committment of 30 minutes, you will have to wait for 90 minutes.

For a person standing on roadside, agrees to wait for 90 minutes also. But they never turn up before 2.5 hours that too after calling 10 times.

This is a useless service being provided by Waris auto services (http://www.speedcarhelpline.com/) and I would advise anyone going for this to think 10 times before purchasing this because I fee cheated .

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    M/s Waris Auto Services Pvt. Ltd
    Greater Noida
    Uttar Pradesh
    India
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