[Resolved]  MTNL Delhi — BROADBAND DEAD

I have an Broadband connection by My father Mr. Sunder Lal Ranakoti's name on 24648446 number,
from July 3 its being disconnecting 1000 times a day. Its basically not pinging the DNS and dsl light is keeps on blinking and there is noice on phone too.
I have complaint more then 25 times but no one care to come and see the issue for me.
Every day I logged a complaint and after that also its not working.
Phone noice complaint is still due from july 3.
NO ONE TAKES CARE. LAST YEAR I HAD SOME PROBLEM FOR MORE THEN 1 MONTH.
I HAVE TO GO TO MTNL OFFICE MORE THEN 1000 TIMES THEN ITS RESOLVED.
THIS TIME THE SITUATION IS SAME.
AND THEY DONT WORK AND WE HAVE TO PAY THE BILL AND SUFFER AS WELL...
PLEASE HELP IF YOU CAN DO ANYTHING...

mtnl broadband complaint — Broadband Dead

I have a DELHI broadband connection on Tel no 24359500, . I have been complaining for the last 4 Months that my broadband connection is not working but i do'nt see any sucess in getting it fixed.

Sometimes the ADSL light keeps blinking at time its constant but the internet does'nt work. No action is taken on repeted calls to Broadband Area manager, Jor Bagh & GM braodband. . The only action taken by the MTNL staff is to change the status of the compliant ticket to fixed (every 3 days) even when no one has visited my home to check if it is still not working.

Kindly fix this ASAP.

i m facing problum in my net telephone no is 22304408 i complaint at 1504 many times but, not saticfactry answer, and i[censored] can cheak, pls cheak that in last two year how many time i login my computor and use net .always down

My Office telephone no is 24622747. Since we are closing our delhi office so, we want to with draw our connection with the immediate effect.

Hope it will be done in next 10 days.

Plz confirm by mail only. We are closing our office in next 15 days.

Regards
Ashish Gupta
Asst Manager Marketing
M-techinnovation Ltd

One of the worst services.
I am using MTNL's broadband service since last 2 years. But since last 6 months my internet connection works slower than a dialup connection, doesnt works at all, have got the complaint registerede atleast 10 times on 1504, every time a new complaint number is given, but no actions are taken. Got the phone number of the persona responsible for my area, the person visited my place, wasnt aware much about internet troubleshooting except for pinging, if it pings their modem, the connection is working fine, what .
Have called him countless times to tell my problem, requested him to try changing the modem, he says the line could be faulty, sum1 will come to check, but no 1 comes. This is the last month that I am gonna wait for MTNL to do something

i have got a mtnl broadband connection in my name, i booked a unlimited plan in my name and these guys have given me a limited plan, and send me a bill of Rs. 46, 210, in mtnl unlimited plan is for 1299, and when i contacted these guys not getting any resolution frm them.

its really pathetic, should i go to my office, r to mtnl on a daily basis to get it shorted.

hello sir/madam,
i am mtnl broadband user. my mtnl no. is[protected]Tilak Nagar) . sir my paln of mtnl is tri - unliminted of 599 ..my net speed is too slow from 2 months..it doesnt work properly all time and the speed is too slow it takes about 1 min to open a site., but according to my connection my speed is 256 kbps, , which is not delivered to me, , , i complaint so many time but no one helping me ..sir pls take neccessary and fast action to solve my problem...

I have Broadband connection No.23642617.
from november its has being disconnecting . Its basically not pinging the DNS and dsl light estable but connection failure.
I have complainted but no one care to come and see the issue of connection.
Every day I logged a complaint and but its not working.
noice this complaint and reslove it.

my internet broadband no working from Mar 19, 2010 . i have registered a complaints no. 1001, please help.

cheap connection ...
worst connection
i m giving advice to all mtnl user please take off this connection

I have a MTNL delhi tri band unlimited plan of Rs.599.00. My no is[protected].It is connected but download speed is too bad, i.e-average from torentZ - Up speed -4.5kb/s and Dn speed - 3.2kb/s maximum time . I complained on 197-not responded, 198-not responded, 1500-talking useless, 1504-is a call centreand they have no any tech.team to guide.In the local ofice they convinced me baseless procedure .I think it is a fake plan of MTNL even they doubled this plan to 526 from 256.This is very worst connection, please beware of it.

My no is 22485065, tri band unlimited @ 599, Delhi. My net speed is very poor, wt.for a long time to open a site.Who at all can help in this regard. There is no use of complain in MTNL.All are playing football, no way to find out any solution.

My Phone Number is 23523055 and my broadband and Telephone both are not working .I had launch so many complaint on 1504 and 198 about both every time i called on 1504 they said you need to contact Area Manager .They provided me the number for Area Manager but they are not picking up phone .

I am so frustrated and not happy with the services from MTNL because it sucks.

Rajeev Saini

MTNL number 23523055
Mobile number [protected]

Hi sir,

My Phone number is 23523055 and i have broadband also .I have launched so many complaints for both because both of them is not working from last couple of weeks .

Every time I called 1504 and 198 number they said that your broadband will be fixed in 24 ours but still no result .

It has been more than three weeks since my telephone is not working .I have given them so many call and send them email but still no response.

Please help me .

Rajeev Saini
Land line number 23523055
mobile number [protected].

Hi,
I am a MTNL Broad band user. For the past two months I am facing problem and the irony is that none of the MTNL portals where a user is expected to complaint is working. This is a very smart technical move of MTNL to reduce the number of complaints. Can someone look into this?
Sanjay Kumar Sinha
MTNL No: 29535190
Mob no. [protected]

Since 08/09/2010 my telephone Number 23744603 with broadband is not working. Due to non working of telephone and broadband I am upset. Nowdays boradband is the necessity of school and college going students. They have to search there needed themes by internet. I have done so many complaints to MTNL officials but in wain. On dated[protected] I have complained in written to Divisional Engineer, MTNL Janpath, Jeevan Tara Builiding. Divisional Engineer assured me to restore the telephone services from tommorrow i.e.[protected]. But they have not restored the telephone services yet now. Kindly attend my complaint and do the needful. I shall be very very thankful to you.

Rajkumar
7/1B, Sector 2
DIZ Area, Gole market,
New Delhi -110001

i have alsio this problem my name is sourab goel i have a broadband of mtnl no is 22946010 i have so many complaint on 1504, 1500, 198 but my problem is not solve then i think that the mtnl is working not properly our work and i want to disconnect my mtnl phone

rajeev malhotra — telephone dead for last 2 months

I IS STATED WITH PROFUND GRIEF THAT MY LANDINE NO[protected] IS DEAD FOR LAST 45 DAYS INSPITE OF REPETATIVE CCCCOMPLAINTS LOGGED.PL HELP US OUT EMAIL ID IS mallu.[protected]@rediff.com,mob no[protected]

[protected] telephone line has been dead since last two months ... kindly restore the line ASAP

My telephone number 26304340 is dead since after installation of new connection, now internet is down. Complained manually at chatarpur MTNL also on website. Nothing happening so far.