| Address: Bangalore, Karnataka |
From,
James Prasanth Winston,
# 313, Paras Mallige, 6th Cross Road,
Shree.Ananth Nagar Layout,
Huskur Gate,
Electronic City Post,
Bangalore – 560 100.
Issues with my M-Blaze USB Broadband connection with the MDN : [protected]
I purchased M-BLAZE on 29th of September 2010 from a person named RAVI. He provided me with the device, however the connection is not yet activated even though I have provided all the required documents to him. He collected the money in cash and he never provided me either with a receipt or any kind of acknowledgement. I called him several times to check for the status of the activation and he claims that he had submitted the required documents to the MTS backend team. He then later provided me with a number of person whom he claims to be responsible for activation in the back end team. The mobile number which he provided is [protected]. I have been in touch with this person for the last 3 days and he wanted my passport copy and a reference number of a permanent resident of Bangalore. I immediately mailed him the scanned copy of the passport and a reference of my colleague who is permanent resident here to the e-mail address deckel.[protected]@gmail.com. He informed me that he would get the connection activated at the earliest by yesterday evening. As there was no response from him or from M.T.S with regard to the activation of my connection, I called up both Ravi and the person responsible for the activation immediately. They are fooling me around stating that they can neither activate my connection nor refund the amount back to me. I have trying to get a specific answer from both of them or anyone of them however they are just taking me for a ride. I have never come across such un-professional attitude ever in my life. I would like to know from you what exactly needs to be done at this point of time either to get my money refunded or get my connection activated at the earliest. I really do not wish to continue with M.T.S anymore because of the extremely un-professional attitude of the officials and the poor service provided.
Aug 13, 2020
Complaint marked as Resolved
MTS India — very poor service
Dear All,i have using MT'S M- blaze since long last time now i am getting problem since last 2 months i have given numbers of complaint but till no one was take action.
It is very difficult to take my issue with higher authorities because none of local employees are ready to give me contact details.
Because they want to hide they failure in my case they have not taken any action & even i am not getting response also.Such a irresponsible employees are working with your aurangabad branch.
My humble request is that take my complaint as request send sr technical person to my home to test signal strength & take some necessary action to regain signal strength.
Please find my below address for your contact
1st floor
Flat No 1 A Block,
shereen apartments
Delhi Gate
Opp to himayath bagh
Near Salman Function Hall
Auranagabad
I am waiting for your kind response & resolution.
With Regards
zama Khan
Hyderabad
[protected]
MTS India — very poor service & response
Dear Sir / Madam,i have using MT'S M- blaze since long last time now i am getting problem since last 2 months i have given numbers of complaint but till now none of MTS employees are not taken action.
It is very difficult to take my issue with higher authorities because none of local employees are ready to give me contact details.
Because they want to hide they failure in my case they have not taken any action & even i am not getting response also.Such a irresponsible employees are working with your aurangabad branch.
My humble request is that take my complaint as request send sr technical person to my home to test signal strength & take some necessary action to regain signal strength.
Please find my below address for your contact
1st floor
Flat No 1 A Block,
shereen apartments
Delhi Gate
Opp to himayath bagh
Near Salman Function Hall
Auranagabad
I am waiting for your kind response & resolution.
With Regards
zama Khan
[protected]
[protected]
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
not worth of 1 gb usage
i recharged my mts with 248 rs for 1 gb not worth at all ... i have just used 100 mb not more than that now it shows me that i have used 1 gb