Comments
After putting this complaint on site and my subsequent discussion with Myntra.com in call center, I received a personal call at me cell from Mr. Chirag Bhuva VP-Customer Connect. He understood my problem very patiently and provided me the solution at the same time.
I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.
Appreciate this effort.
Thank You,
Abhishek Pachori
I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.
Appreciate this effort.
Thank You,
Abhishek Pachori
Dear Abhishek,
We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.
Regards,
Chirag B
We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.
Regards,
Chirag B
Amount debited, but order not showing and no confirmation email
Purchase account - [protected]@gmail.com Product -Knotty derby (P Id - 201439) Amount - 880 Payment mode - net banking Payment bank - hdfc bank After the payment there is no idea about my order. Please do needful.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
We completely understand your sentiments; it was never our intention or our objective to hurt your sentiments & feelings.
As discussed on our call we have made a note of your grievance and appreciate you giving us an opportunity to assist you.
I sincerely apologise for the inconvenience.
We are working towards ensuring no orders go through if they are out of stock and the changes would reflect on our site soon.
I hope you treat this incidence as an aberration to the quality standards we strive to achieve & continue to shop at Myntra.com.
You, our customer, are our focus and your experience takes precedence over everything else. It is the key principle of Myntra.com and I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.
As confirmed we will be shipping out both the T-shirts within next 7 working days and look forward to a long relationship with you.
Regards,
Chirag Bhuva