[Resolved]  Naaptol / 8gb Spy Pen — product received damage

Address: Gandhinagar, Gujarat

i have purchase Spy Pen 8GB from naaptol Online Shopping but there are received damage and this product was send for replacement twice but all time there are send a damage product and company has not replay properly so please give me a justice.
details are as under.....
ORDER NO.33460
website- www.naaptol.com
item- SPY PEN 8 GB


roduct second time
Reverse Pickup [protected]:08:55.0
Remark : Customer has sent the faulty product second time
Re Delivered [protected]:53:03.0
Remark : As per First Flight delivery & RTO status report received on 15/12/2009
Reshipment Delivery Date : -
Order Reshipped [protected]:37:26.0
Remark : As per First Flight CONNECTION DETAILS status report received on[protected]
Reship AWB No : B11906407
Reshipment Date : -
Ready for Reshipping [protected]:44:27.0
Remark : -
Request for Replacement [protected]:44:19.0
Remark : -
Parcel Received Back [protected]:28:28.0
Remark : -
Dispatch From Customer End [protected]:27:45.0
Remark : -
Reverse Pickup [protected]:27:10.0
Remark : -
Order Delivered [protected]:44:36.0
Delivery Date : [protected]:00:00.0
Remark : Delivered thru FF
Order Shipped [protected]:00:39.0
Shipment Date : [protected]:00:00.0
AWB Number : LB0634381
Remark : Shipped by FF
Cargo Ready [protected]:17:17.0
Remark : by anjali.
Order Verified [protected]:12:32.0
Remark : by anjali.