[Resolved]  Naaptol — Items short and defected

i purchased the spypen 16gb having order no 124589 by payment of rs/-1890 from naaptopl on 21/12/09. the spypen is not working properly, his clip is looses. i called to customer care for change of product but they are not giving me response

i purchased the spypen 16gb having order no 516749 by payment of 1749/- rs from naaptopl on 21/06/10. the spypen is not working properly, no found hardware. i called to customer care for change of product but they are not giving me response

I have purchased Spy pen-16GB. My Order No: 1124010 dtd 17/12/10. Rs 1749/- Paid I have received the prodict on 20/12/10. Upon checking the parcel the item is found to be defective.. The camera is recording upside down and the voice is not clear . Also there was no CD/Catalog for the item and neither there were any operation instructions. Don’t u/stand why NAAPTOL/Vendors are so irresponsible and deliver defective products and loose their own reputation and cause wastage of ours and their time/money and efforts. As per the instructions received from the customer care office, I am sending this item to aditya infotech at Hyderabad for replacemementan hope it will be done quickly.

Same thing happened with me with the same product..
Should we move to consumer forum together
Dr vinod

Mumbai mirror and times of india have collaborated with naaptol, by duping customers through their false advertising means.
According to grapevine naaptol is a proxy of the times of india and mumbai mirror who use it to fool people into buying products worth thousands of rupees.
There is a fact doing the rounds that everyday 1000 products are 'sold'. That is a total of 50, 00, 000 rupees everyday which is then put in the bank to earn an interest of 5, 00, 000 everyday and 1 crore 50 lacs in a month purely on interest.
And when the customer gets the money bank the times of india, mumbai mirror though its naaptol wing have made an easy interest of *atleast* 1, 50, 00, 000 that is one crore and fifty lacs


I have asked my family to stop reading the times of india and mumbai mirror because of this huge fraud. These swines try to show kalmadi, raja and all as fraud,. But they are fraud themselves.

Anna hazare where are you. Are you listening.

Sir,
My order no:2847072, purchased a vox ie7 mobile, for rs.4398/=, with delivery cost. And i have made a complaint about the product, the complaint no:2067542.
They said there is no service center at chennai city were i am residing. After several discussion over phone, they accepted to replace the vox ie7 mobile with any other brand and model. Hence after searching in naaptol site, i sent back the vox ie7 mobile by dtdc couriers, with a letter tom/salpha radio shop, delhi. Requesting to replace the vox ie7 with a nokia c2-03 brand model. But they forwarded the same vox ie7 without considering my request for the nokia brand mobile.
I am totally unsatisfied by the vox ie7 mobile cell phone, over it's performece and the over weight of the cell about 300gms. Kindly arrange to replace my mobile with a nokia brand model c2-03. I am ready pay the difference of cost. Expecting early reply and action please. Thanking you.
Yours fithfuly,
K. R. Sundararajan