[Resolved]  Naaptol.com / Boss Ephone 3300 — For Refund against the bad quality mobile phone

Respected Sir,
I have bought a mobile phone i.e e-phone from the naaptol.com which is an online provider and am facing the problem from last 15 days this mobile phone was purchased by me in the month of october-09 and was exchanged against the problem in december-09. Since last days i am facing this problem and i have talked with them on 13th Feb,2010 and i told abt the same problem occuring again and again and i too asked for the refund and i was told to send the mail on [protected]@naaptol.com and have mailed it on the same day but the answer was not provided to me till today and again i called today to them after telling my problems they told me of no refund and have cancelled my call and than i again called again the call was disconnected and the third time i called them were not ready to hear my problem and so i please u to take attendance on this problem occured with me and hope u will hear my problem and do the procedure as early as possible and u will help me in facing against this problem.
Thanking You. Your's respectively,
Mahendra Punjabi
Some Details:
Order Placed By Name: Deepak M. Punjabi
Mobile No: [protected] / [protected]


I am sending the complete data from downwards placed by naaptol on their web site naaptol.com..............
Order Details
Product : Touch P-phone
Quantity : 1
Order Amount : Rs. 4999.00
Current Status : Re Delivered

Shipping Detail : DEEPAK M. PUNJABI
C/O CHIRAG HOUSE NO.4, KASHMIR PARK, NANAKUMBHNATH ROAD, NADIAD

NEAR KIDNEY HOSPITAL , KHEDA

NADIAD - 387001 (GUJARAT)
[protected] / [protected]

Order State State Date States Updated
Re Delivered[protected]:53:03.0 Remark : As per First Flight delivery & RTO status report received on 15/12/2009
Reshipment Delivery Date : -

Order Reshipped[protected]:37:26.0 Remark : As per First Flight CONNECTION DETAILS status report received on[protected]
Reship AWB No : B11906360
Reshipment Date : -

Ready for Reshipping[protected]:03:16.0 Remark : -

Request for Replacement[protected]:03:12.0 Remark : -

Parcel Received Back[protected]:28:49.0 Remark : -

Dispatch From Customer End[protected]:27:55.0 Remark : -

Reverse Pickup[protected]:27:24.0 Remark : -

Order Delivered[protected]:39:14.0 Delivery Date : -
Remark : As per Blue Dart Delivery RTO & Undelivered status report received on 30 Oct2009

Order Shipped[protected]:35:58.0 Shipment Date : [protected]:00:00.0
AWB Number : LB0661997
Remark : AWB corrected as per First Flight p/up status report NAAPTOL BOOKING DTD 10/10/2009 received on 12 ct2009

Picked Up[protected]:44:59.0 Remark : P_Atlas_07Oct09_AFL_COD_172

Cargo Ready[protected]:43:44.0 Remark : -

Order Verified[protected]:28:28.0 Remark : JAHAN