[Resolved] Naaptol.com / Electric Spray And Paint Machine — faulty product and overcharging

arun2404

from New Delhi, Delhi

Apr 18, 2012

Address: North Delhi, Delhi

This has reference to my order for a electric spray and paint machine price 2798/-(2499/- for the product +299 shipping charges) being sold by Naaptol. today i got the order ( no:[protected]. i have 2 issues regarding the product:-
1.-although motor part is working fine buy paint sprayer trigger leaks fluently on pressing it hence making it useless.
2.- complaint number 2 really disappoints me, the M.R.P printed on product box is rs. 915/- as against invoice price which is 2798/-(2499/- for the product +299 shipping charges)which is highly unethical and against law.(copy of invoice and M.R.P attached with complaint)

so your honor kindly let me know what to do now.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

pragati s

from Valpoy, Goa

Feb 24, 2011

NAAPTOL — FAULTY MACHINE

I HAD PURCHASE MINI SILAYI MACHINE WHICH WAS FOULTY WHICH HAD BEEN SEND BACK TO ARAMAX INDIA PVT MUMBAI 13 .

SELLER NO 1366475

aakash patil

from Mumbai, Maharashtra

Apr 9, 2012

mujhe jo htc mobile diya tha uska RSN no. incorrect tha.or aaj tak mujhe correct RSN no. nahi diya.

Naaptol Online Shopping Customer Care

from Mumbai, Maharashtra

Apr 20, 2012

Verified Support

Dear Mr.Madan,

As per our telephonic conversation, you said that you have received call from Alpha Radio & they have requested to send product at Alpha Radio warehouse for replacement.

Once we received it we would replace the product at the earliest.

You can also directly write to the vendor at [protected]@voxmobiles.com & [protected]@voxmobiles.com.

Please be assured of complete & satisfactory resolution.

Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

Prashant Pote

from Noida, Uttar Pradesh

Apr 10, 2013

@arun. thanx alot dud for ur this review...as i was going to buy this product and happen to see ur review and i hav changed my mind and not going to but this product now...very thankful to u...and at same time m feeling sorry for u for been cheated by this company...this companies sud b sealed nd thr license sud b banned permanently for cheating thr customers...