[Resolved]  Naaptol — Non delivery of Mobile Phone

Address: Pune, Maharashtra

I have ordered Nokia Mobile to Naaptol after making the payment by credit card on29th October.Their Order no. is 2726994 and the product is C2-02 Nokia Mobile.The mobile was sent by Chronos Courier under doc.No. AWB 85410 as cliamed by them and is on their website.I have called them more than 10times and also sent emails to their CEO and also to their office but they dont do anything except that they say you will get the product in 2-3 days time.The CEO is also not taking any action.I asked them for the tel. nos of chronos courier for which they reply that they do not have the Nos.I google Chronos courier and find that they do not have any data on them.I told them that I want to cancel the order for which they say I cannot do the same.I am stuck with this Naaptol who do not deliver even after 28days and are unwilling to cancel the order and refund the money.Can you plaes help out. I see a lot of complaints on you site,and looks like this is lousy company to deal with.I wish I had seen these complaints earlier.

Kindly help out.

Thanks

Ashok Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Chronos Courier & Cart2india are both one company. Chronos Courier does not exist in USA . It is a false address. If You look on their website it does not even have a phone number...How strange for a Courier not to have a phone number on the website eh?
DO NOT BUY FROM BUT THEY ARE FRAUDSTERS!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2336
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information