Comments
I had booked Neeta bus through internet from mumbai to pune at that time they are showing drop point is available for kalyani nagar and also I got boarding time 6:10 am. When I was reached 6:03 am Neeta person told me your bus is already gone and there is no such service available for kalyani nagar, we always do a booking for Pune station only. This is my second experience with Neeta bus but henceforth I thinking not to book Neeta bus. My pnr no.is 41901208 dated 14.04.2016
They have the pathetic bus service. Its been a long back when I complained but received no response/action from them. They are really misusing their brand name.
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35%
Complaints
243
Pending
0
Resolved
85
+91 22 2890 2666 [Mumbai]
+91 94 2989 3100 [Surat]
+91 21 6826 1781 [Mahabaleshwar]
Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
My complain is regarding the pathetic Neeta Bus service which we have experienced.
We were travelling from pune nashik & back with the same bus no : MH04 G 9083, Whose first of all seat no 1 & 2 does not work properly. In a journey of 5-6 hours you can not adjust your seat according to you 7 I got the same seat & same bus both time.
It was really a test of your patience while coming back to pune. Due to some emergency I was about to miss my bus from the pickup point although i was continously in contact with the bus service provider[Mr.Nitin Gunvant -[protected]] whose no was given to me through message.We stopped the bus after follwing few kilometers.But the driver & the conductor lied that this bus is going to shirdi [We already had the bus no in our messge].After confirming again with the bus service provider, followed the bus again & stoped .Instide of apologizing bus driver started shouting & using abusive language.After fews mins of fight he told us that he has already sold the seats to other people.We called the service provider & asked him to get our seats back otherwise we wont let bus move.Then only we got our seats back.
It was over all a very bas expereinece with Neeta bus serice as we did not expected this at all.
Want to take serious action againt this as if we will not do this these local bus drivers will not understand what harm they are doing to such a reputated name of Neeta.