Neeta Travels — Refusal of Services by Neeta Travels

Address: Mumbai Suburban, Maharashtra

We had booked Neeta Travels for Mumbai to shirdi. We were told to wait at Kurar Village (Malad) at 10.15. After waiting for an hour, i saw the bus crossed us without stoping there. i called the mobile number given to me by Neeta Travels of the bus operator. The guy was talking so harshly and said we have already crossed Kurar Village and that he called me, but i didn't got his call. He said that now nothing can be done in very abbusive language. As it was urgent for me to go to Shirdi, we literally pleaded to him to on mobile. After 10-15 minutes, he said his next stop is at Andheri and if you can catch there within 10 minutes or he will give the seats to other people. Somehow we reached there by Taxi, still he was not ready to accomodate us. We had to plead a lot and after talking very abusively he gave us the seat. I think something must be done with Neeta Travels as they are always behaving badly and late in their service. We know they are private operators, but something need to be done to control them.