Nokia C5 - 03 — service

Address: Hyderabad, Andhra Pradesh

Hi Team,

This is regarding the issue with the service for my Nokia Mobile. I have purchased Nokia C5-03 on 20-Feb-2012.
with IMEI No: [protected] it got problem of Touch Screen and Transceiver.so I gave it for the service at Sri Mobiles ( Authorised Nokia Service Centre ) with contact:[protected]. Its Touch Screen was replaced after 15-20 days of time.
Again the problem continued, again I have deposited it with the same Nokia Care People,
they took it and they again replaced the mother board with New IMEI No: [protected]. same problem persisted,
They took again for 15-25 days for the the rectifying that error.
They Changed the Mother board with new IMEI No: [protected].
They gave it saying as there wont be any problem in the future.
On 14th August, 2012 I have again deposited the mobile in the same Nokia care for the continuing problem in the mobile.
They took the Mobile and said it will take 25 Days of time to rectify it.

In the Span of 6 months I have been to Nokia care for more than 6 times for the same problem.
I don't know is the service problem or the mobile problem.
Below are the IMEI NUMBERS;
1. [protected]
2. [protected] JOB ID 120524*28
3. [protected] JOB ID[protected]/120814/66

Now I request you to look in to the matter very seriously as in the span of 6 months my mobile is there in the Nokia Care Centre for more than 60 days.
If you are not the concerned team to handle it, please forward this to the higher Authority. My complaint no: 1-[protected].
If there is any replacement chance kindly let me know, so that i can go for the higher end for Nokia :Lumia 710..
If not kindly provide the new piece which will helpful for me.


Thanks and Regards
Maradi Mohan Rao
[protected]