copy of mail sent to nokia care custmer service
THANKS FOR UR MAIL.
PL. NOTE THAT THIS SET FAILED IN ALMOST 27 DAYS .
NOKIAS N SERISE IS VERY MUCH PRESIGIOUS PRODUCT.AND
NOKIA HOPEFULLY CONDUCT ALL THE PRE TESTES BEFORE LAUNCHING A PRODUCT IN THE MARKET, AND I DOUBT THAT THIS SET WAS LAUNCHED WITHOUT ANY SUCH TESTS. MY EARLIER NOKIA SET 7610 RUN FOR ALMOST 4YRS AND I EXPECT ANEW VERSION i.e. N79 WILL RUN FOR ATLEAST 5YEAR. TELL ME WHO WILL CARE FOR THIS ILL BORN SET AFTER WARRANTY PERIOD,AND ALL OF MONEY INVESETED WILL WASHED AWAY.DO TAKE WARRANTY FOR 3YRS .DO YOU HAVE COURAGE? YOU ARE THE MARKET LEADER THE ULTIMATE BOSS IN
MOBILE WORLD,PLEASE COME TO REALITY , THIS IS THE FACT.
PLEASE ALSO INFORM THAT WHAT WILL HAPPEN IF THIS PRODUCT WILL COME TO COMPLAIN AGAIN.
THEREFORE I REQUEST U PLEASE REPLACE THE SET, AND IF YOUR LAW PERMITS THAN BY SOME OTHER SET VIZ 5800 MUSIC EXPRESS ETC OF THE SAME MERCHANDISE VALUE.
,BECAUSE I HAVE NOW NO FAITH IN NOKIA N79 PRODUCT.
YOU ARE ALSO REQUESTED PLEASE GIVE ME THE FAILURE DATAS OF N79 IN WARRANTY PERIOD.
PLEASE ALSO NOTE I FEEL IT VERY BAD TO SHARE THAT MY SET WAS GIVEN TO COMPLAIN TO UR LOCAL DEALER BAPSAP ELECTRONICS ON 30/9/09. I GOT THE JOBSHEET NO 843 DATED 1/10/2009. FOROM LOCAL COLLECTION POINT EUREKA MERCHANTILE, BUT TILL THE DATE 5/10/09
THE SET IS NOT REACHED TO SILCHAR NOKIA CARE. WHIS IS JUST 45KM FROM THE COLLECTION POINT. RATHER WHEN I RING TO SILCHAR CARE
ON 5/10/09 I WAS VERY RUDELY ANSWERED AND CHARGED THAT I AM NOT THE LONE CUSTOMER OF NOKIA[protected] WAIT-------IT WILL TAKE-TIME--------.
HOPEFULLY NOKIA CARE WILL UNDERSTOOD ME AND DO THE NEEDFUL TO REPLACE THE SET.
THANKING YOU
WITH WISHES
MANMOHAN SARDA
HAILAKANDI.
ASSAM-788151
CELL -[protected]
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