I booked a speed post on 23rdJune09 from Mumbai CST(G.P.O)at 16:27 addressing:- Mr.Vipin prasad/R.K.prasad, Gram -Goplapur, Post-Gopalpur, Via-Gogari Jamalpur, Distt-Khagaria, Bihar. (speed post POD no. EM[protected]IN)counter no.34>>>>>>The speed post had n't reached to the destination as commited 48 hours. It took 8 days .I did enquiry at Customercare no.[protected] on 25-26-27, they informed me that your Speed post is currently showing PATNA reached on24thJune after that and no update and asked me to contact MUMBAI GPO. when i went their they told me that the speedpost is already send from here and we dont have any information and asked me to contact PATNA.I called patna postal deptt[protected]where my phone was kept on hold for 30 minutes, again when i called they gave me the cell no.[protected] of the person handling Speed Postal deptt of patna.The speed post has reached to the destination after 8 days.The Speedpost had Railway Ticket sheduled on 28thjune.My parents were expected to travel through that ticket.My parents faced huge problem as they were expecting speed post upto last moment.they are aged and above 65-70 years.i chosed Speed post due to its consistancy and relaible services but it proved pathetic.
My parents are aged above 65-70 years due to this pathetic service they faced problem and had to arrange another option as they didn't received Speed post even after 96 hrs of speed post.
I want to claim Speed postal deptt for monetary compensation of 33, 000/- against problem faced by senior citizen. Was this information helpful? |