Address: Pune, Maharashtra |
I had purchased 1 shirt and 2 t-shirts from the Pantaloon Outlet on S.B. Road, Pune on 22nd Dec 11. But since the size was small, I had gone to the outlet on 28th Dec 11 to get the t-shirts exchanged. I took me around 45 minutes to do this at 3 pm (when there was not much of a crowd in the outlet)
Reasons
1. Wrong credit note was made (for lesser amount)
2. All cashiers had gone for lunch at the same time, leaving behind 3 girls at the payment counter with no idea what they were supposed to do.
3. Too much time to get the credit note rectified. Was this information helpful? |
Hi, I am Priya from Future Group. I apologize for the behaviour of the staff at Pantaloons. Let me assure you feedback and concerns have been forwarded to the store manager. Hopefully next time around you have a better shopping experience.
Regards,
Priya
Future Group Care