Pantaloons — The Purchased product is in damaged condition.

Purchased Nirali Frying Pan from FutureBazar on May 7 to gift to Mom on Mothers day, when I was n USA.
Received the product well in time but the product was damaged. I Lodged a complaint and they take around 15 days to replace the product again the new product was in damaged condition.

Now when I reached India complaint again for the new damaged part they are saying that they replace product only with in 15 days.

I need refund for the same.

Thanks in advance.