Dear Sir,
This is to inform you that I have done a purchase of Rs.6599/- from Pantallons Retail at South City project ,kolkata on 2nd Nov 09 at 16:45:54 from my ICICI Debit card. After that they have give a form to filled up for some special discount where I have written my details address and mob no.
At 11.0 pm I found that I have lost My debit card. When I called ICICI customer care to lock the card
I got informed that My card are already being locked and anther purchase has been done
From my Debit card which was not purchased by myself.
I meet to Pantaloons on 3rd Nov. There I found that may debit card has been swiped only
After two & half minutes after my purchase from the same counter of amount Rs. 5597 (casher :Koushik).
Now as I was busy to filled up the form given by pantaloons the card was not returned to me or not returned properly. As the swipe was done only after two & half minutes it shows so.
The signature done in the slip was also not matching with my signature.The casher supposed to check the signature and should match with the signature behind the card.
Also there is no details of the person who purchased it from my card although the cashier
Are giving offer to make green card for extra discount & there the contact details is required.
I have seen the CCTv also but it was not at all clear in the cash section area.
These are the dispute from pantaloons of South city.
I have done the FIR at Jadavpur Police station.Ref No GDE 227 dated:03/11/2009.
I want the money Rs. 5597 to be recovered as early as possible.
Your kind co operation in this matter will be highly appreciated.
Thanks & Regards,
Dipankar pandey
[protected]
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We're sorry to hear about the loss of your card. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.