[Resolved]  Pantaloons — Twice debit from idbi bank debit card

Address: Uttar Pradesh

To,
The managing director,
Pantaloon,
TGIP
NOIDA.


Respected sir/mam,
Garments was purchased from Pantaloons,noida TGIP on 05-aug-2012 for amounting to Rs.896.98/- and my IDBI BANK DEBIT card bearing no. Xxxxxxxx was placed for payment but after swab the card, the cashier told me that card is declined.cashier asked me for another transaction.and he tried for second time.and same thing happend and again the same amount was debited.but transection was not sucesfull.so i paid it cash of my amount.

But within a very short time I got a SMS from IDBI BANK to my Mobile Phone No. Xxxxxxxx that "Rs. 896.96 was debited on your IDBI BANK Card no. Same as given above on[protected] at Pantaloons".twicly and about 1792 Rs was debited.

So, I would pray your honor to look into the matter so that the amount so debited wrongly, may be refunded and the IDBI BANK may restrain from auto-debit from my account.

Irashad ali
Mbbs
Sarashwathi medical college.
Ghaziabad.
Mail id - [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. We have received your complaint and are looking into it. Our team will get in touch with you soon. In case of any further queries please write to us at [protected]@futuregroup.in along with your reference ID 6081 and we will get back to you.

Regards
Priya
Future Group Care

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