[Resolved] Pantel Technologies Pvt. Ltd — DEFICIENT SERVICE AND SUPPLY OF FAULTY ITEM

adarsh v pal

from Mumbai, Maharashtra

Jul 1, 2012

Address: Mumbai City, Maharashtra

I had paid the advance payment on 28/05/12 however I received the tablet on 30 Jun 12,after series of complaints/mails/calls to both the Pentatel and the courier company Gati.

However to my demise,the item seems faulty as postcharging there are continuous sessions of booting,The screen does not respond to touch .The times indicated is 2.30 hrs. ahead of IST. I have tried to use reset button with no results. Further is clear visibility of spilling of fluid on screen.The BSNL data card not received
Pre-booking reference number – .PENT00155593 consignment :[protected]

The technical support does not exist.

I desire replacement/returning the item back.

regards

Adarsh V Pal

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pantprakash

from Mumbai, Maharashtra

Jul 12, 2012

Hi Adarsh,

Have you tried dropping in a mail to them or leaving a complaint on their helpline?
It is[protected].
You can also try writing to them on twitter... they are responding to all complaints on twitter...
Pretty quick as well on that.

Pantel Technologies Customer Care

from Noida, Uttar Pradesh

Jul 30, 2012

Verified Support

Dear Adarsh

Regret for inconvenience. Hope your query has been resolved and you are enjoying your t-pad experience.In case of any other query, kindly mail us at [protected]@pantel.in, for technical queries kindly visit http://www.pantel.in/Techforum/Default.aspx

Regards,
Customer Care
Pantel Technologies

perwaiz

from New Delhi, Delhi

Oct 7, 2012

I purchaae a pena tab 701c but there is some problem i am facing first of all no connection shows with photon+ or any sgm modem. secondly after inset a pen drive tab shows it as usb storege but whare it locates and how could i prceed for other activity with usb mass storage. anyone can help me plz.

anandvivek27

from Kolkata, West Bengal

Jan 16, 2013

I have purchade bsnl penta model IS701C but here is problem when I switch on then it requir paasword. pin for unlock the device.kindly tell me how can I open .and also I not set ant type of paasword pin number
Thanks
Vivek anand
[protected]
[protected]@gmail.com