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Pel Softlabs

[Resolved]  Pelsoftlabs Pvt Ltd — Misselling of services

This Complaint is regarding PELSOFTLABS PVT LTD,CHANDIGARH.We as a company (ceremony planners) purchased bulk SMS software from this company for Rs3000/-.We were assured that we can send bulk SMS from their software and it will be delivered in 3-4 hours.But messages are not delivered even after 2 days in their report and status was shown expired after 2 days.Despite contacting their Branch manager in Chandigarh,Nothing has been resolved and we still are facing the same problem of non-delivery of bulk messages.
THIS COMPANY SHOULD BE BLACKLISTED FOR GIVING SUCH PATHETIC SERVICE.
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Complaint marked as Resolved 
Pel Softlabs customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
 
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