Personal- Prepaid USB modem — Complaint on a dealer

Address: Chennai, Tamil Nadu

Hi sir,
I am Dinesh from Anna Nagar, Chennai, India. Recently I purchased a vodafone prepaid USB modem from a dealer. In the beginning I had network problem and the speed was too low. I complained it many times. But, no steps were taken. Now the speed is some what ok, because of 3G service.

Now, my modem is disconnected because of negative balance. I informed about this to my dealer and he said that he will take some steps to solve this issue.

Now, daily for the past one month I am calling him. But, he is not picking the call and not responding me properly. He is testing my patience a lot.

Dealer Name: Ashok
Dealer Cell No: [protected].
My modem number:[protected]
My contact no: [protected].
It would be better if i could talk with any higher officer personally regardind this issue.
So, i request you to kindly solve my problem and take necessary action towards him.

Thanking you,
Regards,
C.Dinesh.
Cell: [protected].