[Resolved]  PNB — Monetary Loss due to issue of Debit Card to wrong account holder

Dear Sir/maam,
We Gurmeet Raturi and Megha Raturi, the account holders of Punjab National Bank, clock tower, Dehra Doon, which is also salary a/c of Capt Gurmeet Raturi, Army, have two ATM cards bearing card no.[protected] and[protected]. we got the latter card issued from dehra dun in december 2008, which never got activated. so, we used the previous ATM card for all transactions. on 04 feb 2009, i transacted an amount of Rs 5000 from the card no.[protected] from Hoshiarpur ATM, but there were two other transactions which were of the amount of Rs 7000 and Rs 15000 from paltan bazar dehra dun on 04 feb 2009, which was not done by us.we spoke to the customer care and were told that the amount has been taken out from ATM card no.[protected] issued on our name, which has been blocked by us now.
This is our humble request to you to please look into the matter and help us refund the amount as soon as possible as this fault is from the Bank end.And the above being the salary account is the only source of expenditure to us.