sir/ madam,
this complaint is in account of the money that has been wrongly debited to my account. i own an account in punjab national bank, branch swaroop nagar, Kanpur, Uttar Pradesh. my account no. is-[protected]. The thing is that i went to ICICI bank's ATM, BRANCH- Khandala to withdraw RS. 8000/- on 1/4/09 but due to bad server problem i could not withdraw it as the the ATM machine was showing that it is temporarily unable to process the transaction.but the money that i could not take out was wrongly debited to my account. further details regarding the transaction are-
ATM card no.-5547
ATM ID-S1CNO217
Time-10:11
TXN no.-181
Response Code-072
its been one month and i didn't get the money back. and when i went to the same branch where i have my account then the manager MR. A.C. Sharma is not treating me properly and is not ready to listen to my complaint. Since this money is not at all the small amount and due to this problem my further works for whiich i need money are badly stuck so kindly look into the matter immediately and resolve it as soon as possible.
Thanks
Regards
Jaya Sharma
Mob. No. [protected]
8/105 arya nagar kanpur
Uttar Pradesh Was this information helpful? |
2. UTR No. IOBAN[protected].
3. As per Indian Overseas Bank, the amount has been debited from my A/c and credited to Punjab National Bank.
4. As per Punjab National Bank, Garhwa Branch the amount has not been credited to SB A/c of Shri Sunil Kumar Ram (A/c No. 26878).
4. In this regard, I have contacted several times to Punjab National Bank, Garhwa Branch but they could not have resolve the problem.
5. Considering the urgency of the amount to the beneficiary, I transfered through net banking which was successful at sending end. However, the concerned branch of the Punjab National Bank is not paying heed to my problem and the issue is yet to be resolved.
It is therefore requested to look into the matter may kindly resolve the issue and arrange to credit the amount to the beneficiary Sh. Sunil Kumar Ram A/c No. 26878.
Thanking you,
Truly Yours'
ASHOK KUMAR
Mob. No. [protected]