[Resolved]  PNB — Loan not granted

Hello Sir, I didn't knew that the banks are set up for the existing customers only. I went to the punjab national bank for educational loan in siliguri, but they are asking if i am an existing customer, if not than they cannot proceed, but if on arguing they proceed thay cannot grant giving some unnecessary reasons like they don't have time to pass the loan at the time, maybe for some months too. I wanted to know why are they providing daily advertisement in newspapers about educational loan, if they don't have time. It just shows that thay dont want to grant the loan. I have a complain on this ground where no clause has been setup saying only educational loans be granted to existing customers only.
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Aug 14, 2020
Complaint marked as Resolved 
 
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my admission is conformed in acharya institute in bangalore in mecatronics enng when i go to pnb tower chowk darbhanga branch with all document with father then branch manager said inot issu loan because your father cellry goes on state bank of india

Punjab Natinal Bank — not granting my loan

I am student studying in bhopal and i am pursuing BE from here. I am now in 3rd year of my degree. my hometown is in Biaora [rajgarh] . I have been applying for loan in the bank's branch in biaora from last two and a half years. My fathers pension also comes in the same branch. His account is also about seven-eight years old. First we applied in my first year, the manager told us that the loan will be granted, but a year passed with words that loan will be granted. after that the manager is transferred. The new manager came and he told us that they stopped giving loan and it is in the hand of regional brach office in indore to give loan or not. we gave all the documents he asked us to give, and uptill september 2009, whenever we go to branch.he says that answer haven't came from reginal office.In october when my father went to that branch, he came to know that he is also being transferred. he took the manager's number and the manager told my father that you haven't gave me the documents.This means that they have also threw my documents somewhere.

therefore, i m complainting for the worst response from the bank and i hope my complaint will be solved.

branch:- Biaora Distt. Rajgarh [M.P.]
PIN - 465674


My Name- KAPIL CHITRANSHI
Father's Name - SHRI K. N. CHITRANSHI
Mobile No. - [protected]
[protected]

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