I had contracted Professional Packers and Movers to transport my goods from Bangalore to Guwahati in September. Though I was initially assured delivery within 10 days, I only received the goods after over a month. Moreover, while I was assured that the truck would be sent directly to Guwahati, my good were first sent to Mumbai and then to Kolkata before finally arriving in Guwahati.
Also 3 carton boxes were missing on delivery and many furnitures, iron trunks and other goods like steel cupboards, crockery etc were heavily damaged beyond repair.
Besides they also charged me Rs. 2000 more than the initially quoted sum, on the day of transportation.
Apart from the above missing items, damages and delay in delivery, the unpacking of the household goods was not arranged for, in spite of my paying for the same and it being mentioned in the bill as one of the services paid for by me and to be performed by you. This has caused me immense inconvenience and a substantial additional expenditure. I hence believe I should be compensated and reimbursed adequately for breach of contract.
Inspite of my communicating this to the in charge person and repeated communication by emails and telephone, I have not yet received any compensation for the above loss of and damage to my possessions.
I would recommend that no one should use the services of this company because it is an organization of misleaders and cheats. Was this information helpful? |
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